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What to Expect
Do you have a passion for accelerating the world's transition to sustainable
energy? As a Commercial Field Service Technician, you will report to the Field
Manager and provide diagnostic, troubleshooting, preventive and corrective
maintenance services to Tesla's energy products including but not limited to:
• Commercial solar PV systems • Batteries such as Powerpacks and Megapacks •
Electric vehicle Charging Stations The Field Energy Operations team is
responsible for the ongoing success of Tesla's class leading fleet of energy
products. As part of our team, you will be empowered to work across the entire
Tesla organization to solve problems and ensure the success of our Commercial
Energy field service execution. Working cross-functionally with Field Service
Technician and Electrician counterparts, Environment and Operations personnel,
Health and Safety, and Field Service Leadership teams, you will leverage your
hands-on knowledge and experience to ensure a positive customer experience and
exceptional performance of Tesla's Commercial products. This position will
require 100% travel.
What You'll Do
Perform required preventive maintenance activities on commercial inverters
to maintain warranty coverage
Respond to corrective maintenance cases on all commercial energy products
and updating online case logs accurately
Work closely with members of the Operations Engineering Systems
Reliability team to respond to open case directions and provide data where
requested
Report writing, where required, to comply with deliverables in commercial
O&M contracts
Respond to customers' concerns with the performance or functionality of
their system
What You'll Bring
Electrical trades experience with troubleshooting power electronics and
low voltage controls
Previous experience working with power/hand tools, electrical equipment,
and ability to navigate numerous computer applications and technology
independently
Ability to travel to numerous sites daily and travel up to 2 weeks at a
time with short notice and flexibility to work on weekends and overtime
Ability to work at great heights, work in extreme environments, perform
prolonged periods of repetitious duties, lift at least 50 pounds
frequently
Must have and maintain a valid driver's license and an acceptable and safe
driving record
