Job Description
Innovative manufacturer of zero-emission vehicles
North America's leader in transportation electrification
It's all about us!
Every day, in our own way, we contribute to improving our environment and our
society.
Come and design the future with us!
Why join our team?
You'll work in a stimulating and constantly evolving environment (no
chance of getting bored with us)!
We simply understand. Your family and your health come first!
Your schedule is flexible and we trust you!
We've got insurance (Béton) and a great employee assistance program!
There are no limits to your career potential at Lion!
What's your role?
In collaboration with the Team Leader - Reliability, the Quality and
Reliability Specialist's mandate is to support service engineering and the
entire after-sales service department in meeting customer needs while studying
vehicle-related issues.
On a daily basis, you will :
Lead root cause analysis projects and coordinate the implementation of
corrective action plans;
Create and analyze performance indicators (KPIs) to track improvement
and identify opportunities in both products and processes;
Develop quality assurance standards and business processes in the service
engineering sector;
Support continuous improvement initiatives concerning products, tools and
processes;
Resolve supplier quality issues affecting product reliability;
Monitor effectiveness of procedures, maintain problem database and provide
progress reports to management;
Provide training and support to team members on core systems, policies,
procedures and processes;
Support any other activities agreed with the manager.
What are the keys to success in this role?
Knowledge
Good knowledge of electrical, mechanical and software systems;
Good knowledge of quality assurance terminology, methods and tools;
Good knowledge of continuous improvement tools such as Lean Six Sigma,
Process Mapping, RCA, PDCA, 5 Whys;
Excellent IT skills, including database management, Office 360,
SmartSheet;
Knowledge of automotive mechanics, an asset.
Good written and oral communication skills (French and English)
This position requires knowledge of intermediate or advanced English, both spoken and written, on a daily basis, in order to communicate with suppliers and colleagues located outside Quebec.
Skills
Excellent analytical, problem-solving and decision-making skills;
Ability to relate to and deal with stakeholders at different levels within
the organization and with our customers.
Aptitudes and attitudes
Demonstrate a proactive and entrepreneurial approach in a fast-paced
environment;
Demonstrate good analytical skills;
Ability to synthesize information;
Demonstrate rigor;
Team spirit.
Required training and experience
Bachelor's degree in engineering (or equivalent) in a relevant field;
Minimum 3 years' experience in a related role or function;
Experience interacting with suppliers and third parties an asset.
Additional information
This is a onsite position, 3 days a week or more, depending on business
needs.
Apply now! We can't wait to talk to you!
