What to Expect
Tesla Design is looking for an outstanding User Experience Designer to design
the future of order experience. The UX Designer will be responsible for
researching, designing, innovating, and prototyping new user experiences that
pave the way for the future of energy & vehicles in a way that has never been
done before. Our digital experiences and the way consumers, businesses, and
municipalities transition to EVs and sustainable energy will be
The Digital Experience Team focuses on the experience for global sales,
ordering, delivery and checkout. The candidate will be responsible for the
customer journey and products for configuring/ordering all Tesla vehicles,
both new and used. They will collaborate with sales teams, product owners,
designers, engineers and global partners and will be a key contributor and
originator in their own right. Deliverables include design mockups, experience
flows, prototyping, design presentations, high-fidelity visuals, and follow up
to ensure high-quality implementation.
Candidates should possess exceptional design skills, creative problem-solving,
a great sense of aesthetics, as well as user-centered design principles. The
applicant must have an affinity for minimal design, typography, and attention
to the smallest of details. A strong ability to distill complex problems into
simple, elegant solutions is key to success at Tesla. We are a fast-paced
company with an entrepreneurial spirit, so the majority of the work will be
focused on innovating original and creative content and application, as well
as final deliverables and solutions that work in the real world.
You will be working on the most advanced vehicle and energy solutions in
existence both today and tomorrow.
What You'll Do
Research and define UX strategy for consumer segments and different
customer types building upon and scaling Tesla offerings
Imagine, conceive of, manage, and drive ownership UX design projects from
defining customer problems or opportunities to concept to implementation
Develop creative and innovative design solutions for purchase and purchase
research experiences that support global customers
Define and implement creative solutions that help improve comprehension
and clarity of purchasing options and decisions
Constantly measure how designs are performing for target customers.
Iterate and improve those experiences as needed. Influences team roadmaps
to include experience improvements when the design or product is not
performing or needs improvement.
Invest in building relationships and trust with stakeholders, peers and
working groups. Build a strong network across Tesla, globally.
Determines best UX solutions based on customer feedback and business goals
and helps to determine overall direction, identifying challenges and
adapting as needed based on the context of the solution and customer.
Foster the defining and sharing of UX design patterns and standards,
artifact reuse and consistency across team members. Contribute to Design
What You'll Bring
3+ years work experience advocating for, creating and building and world-
class experiences for mobile and web. Knowledge of global design best
practices and working for international companies a plus.
An excellent portfolio showcasing UI/UX and visual design work with a
strong design sensibility and articulate storytelling. Evidence of
exceptional design ability is a must.
Excellent command of user experience, design principles, problem-framing
skills, and beautiful visual design skills
Must be proficient and highly skilled in Figma, Photoshop, Illustrator and
other design tools
Ability to perform in a fast paced, high stress iterative design process
under minimal supervision
Customer-focused, with experience using design research methods to uncover
customer insights. Are able to take those insights and define the desired
Ability to express ideas through prototyping
Evidence of solving large scale problems for customers. Ability to take
complex concepts and simplify them for the customer in the form or elegant
Self-motivated, able to work independently but also collaborative and
driven by group critique. Proven track record as an expert in design who
can collaborate well with other functions.
Experienced at facilitation and collaborative problem-solving techniques
to drive team alignment on charter and goals, ideation, experimentation,
innovation and great user experiences
Outstanding written and verbal communication skills. Strong ability to
communicate design concept ideas through sketches, prototypes and
wireframes. Experienced and comfortable with presenting work to executives
and large groups. Strong ability to communicate complicated concepts and
bring clarity to stakeholders and team members.
Understanding of front-end web and mobile technologies such as CSS/HTML
and general understanding of back end technologies that are required to
build out experiences. Partnering well with engineering is a must.
Bachelors or master's degree in the study of design including one of the
following; Design, Web Design, Interaction Design, UI/UX Design, Service
Design, Information Architecture, HCI, Human Factors, or a portfolio that
shows equivalent project experience.