Job Description
Innovative manufacturer of zero-emission vehicles
Leader in transportation electrification in North America
It's us!
Every day, in our own way, we help improve our environment and our society.
Come build the future with us!
Why you should join our team
You'll work in an exciting and constantly evolving work environment (you
won't get bored with us)!
We totally understand. Your family and your health come first!
Your hours are flexible, and we trust you!
We are really opened to having employees working remotely – we know it
works!
We offer (rock-solid) insurance coverage, and a great employee
assistance program!
At Lion, your career potential is limitless!
Reporting to the ERP Department Manager, the ERP Administrator will support
users and system development, including maintenance, administration and
modifications. Tasks will be delegated by the ERP Implementation Manager, who
will focus on deploying new functionalities (Phase 2 and beyond).
As part of your daily work, you would have to:
Create and maintain users and permissions, provide technical support,
maintain the SQL database (log, index, drop temp tables, etc.).
Use the Infor ticketing platform to resolve issues with Infor tech
support.
Analyze, diagnose and solve problems based on information that users and
the manager provide, respecting company rules and standards.
Route and/or escalate requests as needed.
Help integrate and implement technical solutions.
Participate with the Information Technology (IT) Manager on IT projects.
Help develop ERP: add/modify fields or functionalities in the ERP IDE,
SSRS/SSDT reports, SQL (SSMS), Excel and others.
If you read our description this far, it means you're interested! Read
on…
What you need to succeed in this position:
Education and Experience
College diploma in computer science (computer technical support)
Minimum 3 years' experience in a similar position
Skills and abilities
Learns and adapts quickly
Likes working in a fast paced environment
Consistently works a high level of efficiency and accuracy
Thorough with excellent organizational skills
Works with little supervision
Responds quickly and effectively to Level 1 requests
Prioritizes well, uses sound judgment, has excellent communication
(verbal and written) and interpersonal skills
Analytical thinking, problem solving, results oriented
Flexible and adapts quickly to changing priorities, works well under
pressure, is very detail-oriented
Computer knowledge
SQL or VB/C# experience (.NET an asset)
Experience with ERP software (Infor CSI/SyteLine an asset)
Good knowledge of Windows 7, 8, 10 and Mac operating systems (an asset)
Good knowledge of Microsoft Office 365 Suite office tools
Good knowledge of computer and printer hardware support
Experience with access point and wireless technology
Work Context
Remote work recommended
Company in very high growth
Growing IT team continually adding new resources
10% travel
Available to provide after hours support
We can't wait to talk with you!
