EV Master Service Technician

September 23, 2023
Offerd Salary:$19.59 to $54.56
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world's most sustainable vehicles. To learn more, visit www. FiskerInc.com – and enjoy exclusive content across Fisker's social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.

Job Location

  • USA – Huntington Beach, California
  • NOTE: This position may require frequent travel to and from customer and company sites to diagnose and repair vehicles.

    Our impressive team at Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passion is in our core and driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world's most sustainable vehicles.

    If you are looking for an opportunity to be a part of an industry leading service network, having endless cross functional exposure and development in Aftersales, then come join the Fisker Fam!

    Few in the industry can work in a start-up with a Founder, Owner, and Designer. We have Henrik Fisker, an Icon in the industry! Our team is the best-of-the-best and OCEAN production has begun with awe-inspiring innovation and design. The Fisker Fam is excited to bring masterful future models to the market in the coming years, and with that we need PDI Technicians who are excited about taking this journey with us.

    What We Offer

  • Non-Flat Rate environment with industry leading compensation packages.

  • Sign-on, retention and performance-based bonuses and incentives.

  • Employer-paid medical, dental, vision, short-term disability, long-term disability, AD&D, and life insurance.

  • Company-provided tooling, curated by Technicians for Technicians. No additional tooling costs ever!

  • Fisker-owned shops, non-dealer environment, Fisker is direct-to-consumer.

  • Ownership stake in the company (Restricted Stock Units).

  • Flexible Paid Time Off.

  • Accelerated, company-paid technical and brand trainings.

  • Professional career pathing and internal growth opportunities within Fisker.

  • Endless cross-functional exposure and collaboration within the organization.

  • A fun, progressive, and professional corporate environment.

  • Role Overview

    Master Technicians are the core of our service business and provide the best- in-class service of Fisker electric vehicles. This position requires an experienced service and diagnostic professional with a solid background and firsthand experience in EV maintenance, diagnostics, and repairs.

    Our ideal candidate

  • Passion for and a deep understanding of the latest EV and OTA technologies.

  • A can-do attitude to work collaboratively in a dynamic, demanding environment.

  • Resourceful leadership skills to help champion, improve, and sustain our technical capabilities, culture, and technician career pathing.

  • Strong learning agility.

  • Critical thinking skills to adapt on-the-go.

  • Responsibilities

  • Proficiently perform vehicle, diagnostics, repair or maintenance with efficiency and accuracy in accordance with Fisker standards.

  • Provide feedback directly to design, engineering, and technical teams to enable continuous improvement of repair procedures and products.

  • Validate detailed Repair Manuals, Service Bulletins, Technical & Parts Information in addition to contributing to the build out of digital storefront functionality for ease of vehicle repair and service levels.

  • Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment shaping a differentiated aftersales experience from the rest of the industry.

  • Identify and report complex technical issues encountered in the field, emerging trends, troubleshooting, root-cause analysis, and remediation activities.

  • Provide back-up to support serviceability team of engineers to ensure optimal repair time and lowest cost of ownership through process optimization.

  • Deliver exceptional customer service, consulting with customers while utilizing a digital forward approach.

  • Manage customer service escalations and technical cases with service engineering

  • Basic Qualifications / Knowledge / Experience

  • ASE Certified Master Technician or OEM Master Certification is preferred (ASE L3, Hybrid/EV certification highly desired).

  • 5-years of automotive maintenance, repair, and diagnostic experience.

  • 3-years direct customer facing or Service Advisor experience, preferred.

  • Firsthand working experience using diagnostic tools and network protocols, e.g., ECU troubleshooting on CAN & LIN buses.

  • Live High Voltage (HV) System qualification is a plus.

  • Proficient in using hand tools, power tools, and standardized shop equipment

  • Fluent spoken and written English, additional language(s) is a plus.

  • Proficiency in Microsoft Office: Word, Excel, PowerPoint, Teams, and Outlook.

  • Valid driver's license with a clean driving record.

  • Motivated to work without direct supervision, an independent initiative- taker with a sense of urgency

  • Desire to perform in a high-pressure environment and to meet tight deadlines

  • Extremely organized and meticulous

  • Maintain prominent levels of technical knowledge, and up to date training

  • Working Conditions:

  • Must be willing to travel both domestically, as well as internationally, and in a mobile service unit

  • Must be willing to work overtime, early, or late hours and on weekends as needed to meet deadlines and goals for a Global company.

  • Exposed to service workshop environment that requires lifting moderate weights, standing for long hours, wearing personal protective equipment, etc.

  • Expected Salary Range: $19.59 to $54.56 per hour.

    Additional compensation: Salary is one part of total compensation which includes bonuses, equity awards as applicable, and benefits. An employee is eligible to participate in Fisker's equity program, subject to the rules governing such programs.

    Benefits: Fisker provides comprehensive medical, prescription, dental, vision, and disability insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Fisker covers most of the premiums for employees.

    The salary offered may vary depending on multiple individualized factors including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity as well as business considerations. Fisker reasonably and in good faith expects to pay for the position within the salary range listed, considering the wide variety of factors listed above.

    Fisker Inc. is an Equal Opportunity Employer; employment at Fisker Inc. is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.


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