Experience Center Fisker Advisor

Fisker
January 06, 2024
Contact:N/A
Offerd Salary:$20.00 - $33.00
Location:N/A
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world's most sustainable vehicles. To learn more, visit www. FiskerInc.com – and enjoy exclusive content across Fisker's social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.

Role Overview

As an Experience Center Fisker Advisor, we are looking for professional and service-oriented employees to progress guests through their customer journey in store, educate customers on all Fisker Inc. brand and vehicle details, improve sales and customer experiences, and remain disciplined in the development and maintenance of sales pipeline building. Owner advisors will be educated on all electric vehicle and premium markets, support local marketing initiatives to build brand awareness and collaborate closely with the store manager and Sales and Service Fisker associates to ensure clear responsibility and seamless progress through the Fisker customer journey.

Responsibilities

  • Deliver an unparalleled customer experience.

  • Educate customers on the customer journey.

  • Educate customers on the product and what to expect during their ownership experience.

  • Handle objections that help instill confidence and excitement with our customers.

  • Engage in meaningful conversations with customers in store.

  • Collect and record customer information during the customer journey with data accuracy

  • Drive business by way of new vehicle reservations and orders.

  • Maintain up-to-date product knowledge and value to our customers.

  • Collaborate with various teams, including Order Operations, and Logistics.

  • Meticulously record customer feedback to improve both products and business processes.

  • Identify inefficiencies and pain points in existing workflows for customers and clearly communicate how we can solve these issues.

  • Qualifications / Knowledge / Experience

  • 2+ years of related professional experience.

  • Bachelor's degree or equivalent is preferred.

  • Exceptional people skills including strong oral and written communication, empathy, and active listening ability.

  • Ability to deliver outstanding customer experiences in a fast-paced and dynamic environment.

  • Excellent organizational skills and ability to prioritize effectively.

  • Expected Salary Range: $20.00 - $33.00 per hour

    Additional Compensation: Salary is one part of total compensation, which includes bonuses, equity awards as applicable, and benefits. An employee is eligible to participate in Fisker's equity program, subject to the rules governing such programs.

    Benefits: Fisker provides comprehensive medical, prescription, dental, vision, and disability insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Fisker covers most of the premiums for employees.

    The salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity, as well as business considerations. Fisker reasonably and in good faith expects to pay for the position within the salary range listed, considering the wide variety of factors listed above.

    Fisker Inc. is an Equal Opportunity Employer; employment at Fisker Inc. is governed based on merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

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