Help Desk Support Specialist

Fisker
October 09, 2023
Contact:N/A
Offerd Salary:$17.63
Location:N/A
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world's most sustainable vehicles. To learn more, visit www. FiskerInc.com – and enjoy exclusive content across Fisker's social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.

The Help Desk Analyst will solve computer problems, test cost-effective solutions, and provide support to ensure efficient daily operation of the organization's computer systems.

Duties/Responsibilities:

  • Coordinates with managers and users to identify systems problems; assesses severity of the issues and prioritizes responses as appropriate.

  • Performs system tests and collaborates with programmers to resolve issues and errors.

  • Manage and maintain our HPC cluster.

  • Works with users to identify system requirements; develops processing procedures and systems modifications to meet these specifications.

  • Uses structured and cost analysis to identify and recommend updates to the current computer systems.

  • Drafts informational materials that explain systems and IT services to managers and users.

  • Responsible for New Hire and Off Boarding functions including asset management.

  • Performs other related duties as assigned.

  • Required Skills/Abilities:

  • Excellent verbal and written communication skills.

  • Excellent interpersonal skills with a proven ability to collaborate with a team.

  • Excellent analytical and problem-solving skills.

  • Extensive knowledge of computer systems and programming.

  • Excellent organizational skills and attention to detail.

  • Proficient with Microsoft O365, Intune, Atlassian, Service Now and other related software.

  • Proficient with High Performance Computing Clusters (HPC)

  • Proficient with or able to quickly learn systems and software used by the organization.

  • Education and Experience:

  • Bachelor's degree in Computer Science or related field required.

  • 1-3 years of information systems experience preferred.

  • Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.

  • Must be able to lift up to 15 pounds at times.

  • Expected Salary Range : $17.63/Hr - $39.12/Hr

    Additional compensation : Salary is one part of total compensation which includes bonuses, equity awards as applicable, and benefits. An employee is eligible to participate in Fisker's equity program, subject to the rules governing such programs.

    Benefits: Fisker provides comprehensive medical, prescription, dental, vision, and disability insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Fisker covers most of the premiums for employees.

    The salary offered may vary depending on multiple individualized factors including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity as well as business considerations. Fisker reasonably and in good faith expects to pay for the position within the salary range listed, taking into account the wide variety of factors listed above.

    Fisker Group Inc. (“Fisker”) is an Equal Opportunity Employer. Employment at Fisker is governed by merit, qualifications, and professional competence. Fisker does not discriminate against any employee or applicant because of race, creed, national origin/ethnicity, color, religion, gender identity/expression, sexual orientation, marital status, age, veteran status, disability status, genetic information, pregnancy or related conditions, or any other basis protected by law. Applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department.

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