Launch Engineer

December 01, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

Position Overview

This Launch Engineering position is part of the Customer Engineering team that supports Proterra Powered customers during all phases of development, testing, and product launch. This is an exciting team of diverse and dynamic electric vehicle experts located in strategic locations through the country, playing a key role to ensure success both for our organization and for customers. This position is for a launch engineer that provides hands-on support for our OEM customers when they install our products in their vehicles, as first line of support for installation, issue resolution, and interfaces. This person is somewhere in between a development, test, and application engineer, and will support cross-disciplinary engineering aspects including mechanical, but also a strong electrical and controls aspect.

About the Role – You will:

  • Work closely with customers during the “launch” phase – defined as the time when a customer commissions vehicles with Proterra products, during testing, pre-production, or start of production.
  • Support customers with all aspects of integration and installation – mechanical aspects including mounting and physical interfaces, electrical aspects both HV and LV, and controls interfaces including messages and diagnostics that pass between Proterra Powered components and an OEM.
  • First line of support for troubleshooting controls issues and software issues with customers – digging into root causes and finding issues.
  • Work closely with customers to diagnosis electrical issues, which could include wiring, pinouts, damages/ chafes that could impact the functional
  • Extensive diagnosis into CAN traces using CANalyzer and other tools. Interact with hands-on with other engineering tools to analyze data for HV systems, including oscilloscopes and other instrumentation.
  • Work closely with Proterra and customer technicians to make repairs and fixes as needed, also handling repairs autonomously as needs arise.
  • Act as the key/ primary technical point of contact throughout various project activities, leading technical support, issue resolution, and customer design reviews as required.
  • Build relationships with technical contacts at customers and 3rd party partners, creating trust and strong collaboration.
  • Continuously evaluate Proterra processes for improvement and refinement, and propose creative methods to improve efficiency, robustness, and quality.
  • About You:

  • Self-starter with the ability to adapt interpersonal styles and techniques to influence at all levels of organizations with clear communication and presentation skills.
  • Customer-focused attitude, with high level of professionalism and discretion.
  • Ability to maintain strict confidentiality, establish trust and credibility, and act with complete integrity as a remote and customer- facing engineer.
  • Able to represent for all engineering disciplines, but a strong capability with electrical and controls.
  • Strong capability and desire to work hands-on with vehicles and customers.
  • Team player who understands and demonstrates by example the importance of working well with others both internal and external to the organization. Strong collaboration skills to build relationships with other internal teams.
  • Detail-oriented, resourceful and diligent, with strong time management and organizational skills to balance and prioritize tasks/ projects.
  • Adaptable and able to work in an ambiguous environment both technically and organizationally and create clarity out of those situations.
  • Your Experience Includes:

  • BS in an engineering discipline, electrical or software/ controls focus preferred
  • 3-15+ years of progressive engineering experience with vehicle design, performance, or systems integration experience
  • Commercial bus, heavy truck, or automotive vehicle systems development or integration experience required
  • Electric vehicle design experience preferred, with knowledge of Functional Safety ISO 26262 and other EV standards
  • Travel: 4 0-50%

    Location: Remote (preferably in Detroit, MI or surrounding area) or Greer, SC

    Proterra is an Equal Employment Opportunity Employer, providing equal employment opportunities to all Employees and applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation or any other characteristic protected by applicable federal, state, or local law or ordinance. Proterra participates in the Electronic Employment Verification Program (E-Verify).

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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