None
What to Expect
The Operations Advisor creates and maintains operational efficiencies to drive
productivity within the store. The Advisor role supports and empowers the
Customer Experience, Tesla Advisors, and Management teams to possess and
utilize the tools necessary to meet and exceed targets. You will proactively
provide organization and support to maximize performance and productivity.
To succeed at Tesla, you must be energetic, highly organized, and hard
working. You should have a passion for sustainable energy and the ability to
create exceptional client experiences. While individual contributions will be
recognized, teamwork is essential to achieve the highest level of success. We
will reward team players who help others succeed and empower the team around
them.
What You'll Do
Work closely with other employees to ensure smooth transitions for
customers toward a successful delivery appointment
Demonstrate mastery of presenting, selling and delivering the entire Tesla
eco-system.
Prepare customer loan and DMV documents prior to delivery appointment and
confirm accuracy
Maximizing Tesla Scheduling Service calendar for drives and delivery
Maintaining store facilities: supplies ordering, work orders, vendor
communication
Maintaining store fleet: coordinating service, allocation Management
Support training, new hire onboarding, organizing and/or executing
validations
Compiling and running daily + weekly reports to analyze store performance
and improve
Maintaining brand and EHS standards, cascading feedback or adjustments to
local team
Monitoring and executing expenses
Keyholder responsibilities to include opening/closing of store conducting
morning/evening huddles and recaps
Perform additional responsibilities as assigned to meet business need
including Sales and Delivery
What You'll Bring
At least 1 year of related experience
Proactive team member who is goal-oriented + highly motivated
Proven ability to develop collaborative relationships and act as a well-
respected, trusted partner with whom others want to work
Great attention to detail with strong organization and communication
skills
Positive, enthusiastic and passionate mindset
Proficient with Microsoft Office suite and CRM tools (Salesforce
preferred)
Ability to work evening hours, weekends and holidays in a retail
environment
Ability to obtain appropriate state licensing, where applicable
Must be at least 18 years of age and maintain a valid driver's license and
an acceptable and safe driving record
Must be able to successfully pass a pre-employment background check
Legal right to work in the United States
