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What to Expect
Tesla's mission is to accelerate the world's transition to sustainable energy
by bringing high-performance electric vehicles and sustainable energy products
to market. This mission requires fast paced innovation and execution. At
Tesla, we celebrate experimentation and unconventional thinking to find
solutions to problems previously thought unsolvable. The Digital Products team
is transforming how people purchase automotive and energy products.
Our team is composed of product managers, business analysts, UX designers, and
full stack software engineers, working together to create elegant solutions to
complex problems. We run lean, move quickly, and pride ourselves on
accelerating Tesla from start-up to scaled enterprise without losing our
scrappy spirit.
This position will focus on automating scheduling and field work in order to
scale energy deployments.
What You'll Do
Identify software-fixable problems for Energy Field employees to reduce
manual touches and time spent in the field
Identify opportunities to reduce reschedules done manually by an employee
or customer
Manage workflow automations for forms submitted in the field
Quantify issues and build out success metrics for energy field work and
appointment scheduling
What You'll Bring
Bachelor's or Master's degree in Engineering or MBA, or equivalent in
experience
Strong analytical and quantitative skills with ability to use data and
metrics for making assumptions and decisions
SQL skills and exposure on API based systems integration platforms. Python
and Tableau preferred
Good understanding and working experience in IT systems development using
Agile methodology
Excellent written and verbal communications across technical and non-
technical stakeholders
Passionate about working with other businesses and partners and provide
solutions to solve their specific challenges
Be able to demonstrate a ‘customer first' mentality and empathy with
customers and field workers
