About Fisker Inc.
California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world's most sustainable vehicles. To learn more, visit www. FiskerInc.com – and enjoy exclusive content across Fisker's social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.
Fisker Inc. is looking for a passionate Specialist, Vehicle Administration & Home Delivery to join our growing team based in London, UK. The ideal candidate will be responsible for facilitating vehicle flows from national logistics compounds to customers and ensure that customers will experience a seamless registration and titling experience across the UK.
Manage vehicle flows from central and local hubs to the home of Fisker customers in British destinations
Recommend improvements to existing or planned home delivery processes
Safeguard a seamless customer experience (incl. knowledge on current rules & regulations) for registration, taxation, subsidy claims, and insurance across the UK
Work closely together with our Sales, Aftersales and Logistics Departments as well as our Logistics Service Providers in the UK
Coordinate with the Sales, Delivery & Order Operations, and other key stakeholders to ensure all required documents relating to the vehicle purchase or lease are complete and accurate
Interact with customers, regulatory agencies & third parties to prioritize and resolve titling & registration challenges
Administer the daily operations & process registrations related to sales, as well as for the internal fleet of vehicles for Fisker in the UK
Perform administrative duties, such as data entry, word processing, filing, copying, and other duties associated with this position
Basic Qualifications / Knowledge / Experience
Bachelor's degree or apprenticeship with a focus on the Automotive Sector or Logistics
Prior work experience (1-4 years) in a vehicle logistics, transportation, or dealership function within the automotive industry
Experience of vehicle title and registration processes in the UK, English language skills
Knowledge of principles for moving vehicles by rail and road along with White Glove Services (experience in delivering new or used vehicles to end customers)
Excellent interpersonal, written and oral communication skills in English, other European languages are a plus
IT systems experience and knowledge on Enterprise Resource Planning (ERP) as well as customer data systems
Knowledge of insurance or technical regulations related to logistics such as import/export and customs regulations, including legal requirements is a plus
Advanced Excel skills along with good utilization of MS Office
Well organized, strong attention to detail, advanced analytical and problem-solving skills as well as a proactive mindset
Preferred Skills / Experience / Competences
Drive for Results : Drive for high performance, takes responsibility and works towards planning targets, overcoming obstacles, setbacks, and uncertainty.
Business Acumen: Contribute to the company strategy and aligns the strategic priorities of own area with the direction and strategic priorities of the broader organization.
Customer Centricity: Anticipates evolving customer needs and how to address them, doing the right thing in the right way
Decision Making: Makes timely, informed decisions that consider the facts, goals, constraints, and risks.
Analytical Thinking: Gather relevant information, identify key issues, compare data from different sources; draw appropriate conclusions to arrive at appropriate solutions.
Teamwork & Collaboration: Facilitates Collaboration, actively engaging and to make joint decision and share best practices.
Displays Global Perspective: Conveys an understanding of the organization's global market position, opportunities, capabilities, and competitive threats and takes cultural issues and geographic differences into account when making plans and decisions.