Sr. Analyst - Retail Operations, Financial Services and Insurance

October 07, 2023
Offerd Salary:$67,480
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world's most sustainable vehicles. To learn more, visit www. – and enjoy exclusive content across Fisker's social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.

General Role Overview:

Fisker Inc is looking for a Retail Operations Sr. Analyst to join its Financial Services team. This person is responsible for managing partnerships with financial institutions while working closely across all functions to ensure the best possible customer experience when financing, leasing and insuring a vehicle. It involves driving the customer journey, resolving customer issues, providing training and support to Fisker's sales, customer communication and vehicle admin team. This is a critical role that requires an attitude of ownership and customer service, exceptional organizational skills, analytical skills and process management skills. Knowledge of the automotive retail finance process, loan origination process, customer credit application intake and retail installment contracts is highly desired. The role offers significant growth opportunity assuming more responsibility during the roll- out phase of the Financial Services team across different regions.

Duties and Responsibilities:

  • Serve as an internal resource and subject matter expert for questions and issues surrounding the financing process.

  • Work closely with the Fisker Vehicle Admin team and our financing partner to identify and resolve individual customer financing issues

  • Take ownership and improve operational process in the entire finance product journey

  • Design and facilitate ad hoc and formal training sessions of customer- facing colleagues on financial services partnerships, products, and processes

  • Identify areas of opportunity within the financing process and collaboratively design and implement solutions

  • Prepare analytics around rates, product, incentive and special promotion in the marketplace and draw strategic insights

  • Manage retail finance operations and performance management KPIs

  • Manage insurance operations. Develop, track, and monitor KPI's for insurance premiums

  • Lead daily reconciliation process on vehicle sales and financing transactions to ensure Fisker's financial interests

  • Support financial analysis for business strategies and provide recommendations to functional teams and management for decision-making

  • Support the development of strategic plans for optimized productivity

  • Contribute cross-functionally and assist with other key projects as needed

  • Minimum Qualifications:

  • Completed BS/BA degree, MS/MA/MBA considered a plus

  • 3-5 years of professional prior work experience, preferred in Automotive OEM, Captive or Bank/Financial Services

  • Strong analytical, resolution and implementation skills

  • Great interpersonal skills with excellent oral and written communication skills

  • An energetic, efficient, and resourceful team player and individual contributor

  • Knowledge, Skills, Abilities, Competencies:

  • Expertise in asset financing/leasing is desired

  • Passion and keen interest for building our innovative financial services department

  • High-energy and composed personality that can work confidently with large bank partners

  • Strong written and verbal communication skills

  • Proficiency in MS Excel, Word, PowerPoint. Knowledge of Salesforce and/or SAP considered a plus

  • Ability to work independently and quickly without compromising excellence

  • Capacity to multi-task and prioritize work effectively, to be adaptable to change, both big and small

  • Demonstrated ability to work independently and as part of a team

  • Strong decision-making capabilities

  • Results oriented, attention to both “big picture” as well as detail

  • Exceptional communication, collaboration, and delegation skills

  • Additional Requirements (if any):

  • Must be willing to operate on a flexible schedule as needed.
  • Disclaimer Statement (if any):

  • May perform other duties as assigned.
  • Expected Salary Range

    $67,480.00 to $125,000.00

    Additional Compensation

    Salary is one part of total compensation which includes bonuses, equity awards as applicable, and benefits. An employee is eligible to participate in Fisker's equity program, subject to the rules governing such programs.


    Fisker provides comprehensive medical, prescription, dental, vision, and disability insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Fisker covers most of the premiums for employees.

    The salary offered may vary depending on multiple individualized factors including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity as well as business considerations. Fisker reasonably and in good faith expects to pay for the position within the salary range listed, taking into account the wide variety of factors listed above.

    Fisker Group Inc. (“Fisker”) is an Equal Opportunity Employer. Employment at Fisker is governed by merit, qualifications, and professional competence. Fisker does not discriminate against any employee or applicant because of race, creed, national origin/ethnicity, color, religion, gender identity/expression, sexual orientation, marital status, age, veteran status, disability status, genetic information, pregnancy or related conditions, or any other basis protected by law.


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