Sr. Desktop Support Specialist

October 13, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

About Fisker Inc.

California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world's most sustainable vehicles. To learn more, visit www. – and enjoy exclusive content across Fisker's social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.

Job Summary:

The Sr. Desktop Support Specialist is responsible for analyzing requests from various departments, assists in projects, provides event support and is a point of contact for all end-user concerns. The ideal candidate will also be responsible for related peripherals including, but not limited to hardware, software, mobile devices, peripheral and network troubleshooting for all end- user systems!


  • Coordinates with managers and users to identify systems problems; assesses severity of the issues and prioritizes responses as appropriate.

  • Assist staff with day-to-day Windows/OSX devices and Software related issues.

  • Maintain a Ticketing System with up-to-date information on ticket progress.

  • Complete assigned tickets in a timely manner within SLA.

  • Ability to complete complex technical task under pressure.

  • Serve as a contact as a service matter expert on technology, process, and procedures with IT.

  • Performs other related duties as assigned.

  • Required Skills/Abilities:

  • Excellent verbal and written communication skills.

  • Excellent people skills with a proven ability to collaborate with a team.

  • Excellent analytical and critical thinking skills.

  • Extensive knowledge of computer systems and programming.

  • Excellent organizational skills and diligence.

  • Proficient with Microsoft O365, Intune, Atlassian, Service Now and other IT related software.

  • Proficient with or able to quickly learn systems and software used by the organization.

  • Education and Experience:

  • Bachelor's degree in Computer Science or related field required.

  • Three to five years of information systems experience preferred.

  • Strong knowledge of current Windows & Mac OSX operating systems.

  • Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.

  • Must be able to lift up to 15 pounds at times.

  • Must be willing to work overtime if necessary.

  • #LI-onsite

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