The Company:
Faraday Future (FF) is a California-based mobility company, leveraging the
latest technologies and world's best talent to realize exciting new
possibilities in mobility. We're producing user-centric, technology-first
vehicles to establish new paradigms in human-vehicle interaction. We're not
just seeking to change how our cars work – we're seeking to change the way we
drive. At FF, we're creating something new, something connected, and something
with a true global impact.
Your Role:
As the Sr. Sales Specialist for FF's Sales group, you will be the human
connection for our brand, managing both new and existing customers. To
accomplish this – you will develop and optimize best practices for the highest
level of customer service to all future owners. You will be responsible for
promoting a smooth and premium customer experience throughout the purchasing
process of FF vehicles. You will ensure successful program design and
execution for a premium experience for all FF Users, to achieve and maintain
first in class service excellence and reputation.
Basic Qualifications:
Bachelor's degree or equivalent experience.
3 to 5 years of experience in luxury vehicle sales, high-end hospitality,
or luxury retail
Provide excellent customer service with the ability to develop meaningful
and loyal client relationships
Experience in cross-functional collaboration with internal departments
Proven ability to build and maintain client base through consistent
follow-up with phone calls and thank you notes, scheduling appointments,
and inviting customers to FF Experience Center events
Valid US Driver's License and/or State ID and ability to obtain DMV
Salesperson's License
Ability to travel 30%-40%
Ability to work weekends on a regular schedule as needed
Contributes towards the store reaching and exceeding weekly, quarterly and
annual objectives and goals; also responsible for reaching and exceeding
personal sales goals, Positive and energetic phone skills, excellent
listening skills, and strong writing skills.
Experience with productivity tools (email, MS Office, CRM applications)
Ability to partner with store management to form a cohesive team focused
on creating an energetic, exciting, innovative and approachable shopping
environment
Preferred Qualifications:
Valid DMV salesperson's license
Experience in Electric Vehicle sales providing premium customer
experience, consistent with brand image
A true sense of determination… and hopefully a sense of humor
Fluency in Chinese
Proven knowledge + expertise, and passion for customer service,
automotive, technology, and sales
Annual Salary Range:
$77,000 - $92,000, plus benefits and incentive plans
Perks + Benefits:
Equity grants for every employee
Healthcare + dental + vision benefits (Free for you/discounted for
family)
401(k) options
Casual dress code + relaxed work environment
Culturally diverse, progressive atmosphere
“Soul of Faraday” community outreach team
Faraday Future is an equal opportunity employer and does not discriminate on
the basis of race, national origin, gender, gender identity, sexual
orientation, protected veteran status, disability, age, or other legally
protected status.
