NIO Publishes its 2021 ESG Report

September 30, Shanghai - NIO officially published its 2021 Environmental, Social and Governance (ESG) Report, which demonstrates NIO’s management, practices and performance in the areas of environment, society and corporate governance in 2021. In order to build a partner system of high quality, NIO has introduced the NIO Quality Premium Partner (NQPP) system, the first partner quality certification system in the EV industry. As for user service, NIO has given full play to the business-to-consumer model and directly served its users. In 2021, NIO’s user satisfaction rate achieved 4.88 (on a 5-point scale). In 2021, NIO had carried out 450 training sessions empowering 14,467 employees.